Introduction

As your company’s Primary Contact, you are the key link between your organization and the Bluetooth SIG; you will manage all information associated with your company’s membership account, including your Company profile page.

The Primary Contact can

• Request and approve a new Primary Contact
• Manage your membership level and benefits
• Deactivate user accounts
• View and edit the “Key Contacts” for your company
• Edit company D-U-N-S number
• Edit Business Phone
• Edit website
• Edit company address

The Primary Contact should submit a Support Request for

• Changing the Company's Name or Doing Business As / Trading As
• Approve reactivating user accounts
• Requesting information related to Membership Agreements (dates, users, copies of signed agreements, etc.),
• Adding an Email Domain
• Requesting to establish an affiliate link between membership accounts in our database
• Requesting a withdrawal of your company’s membership account
• Visibility to all groups your company has joined, and which users belong to the individual groups

The Primary Contact will receive the following email communications

• Membership application approval
• Onboarding emails to help you get started
• Renewal reminders if you are an Associate member
• Payment confirmation for Associate membership upgrade or renewal fees
• Annual database clean-up emails so you can confirm/update account information
• Payment with missing invoice numbers
• Requests from colleagues for account approvals, such as
  • Adding email domain(s) to the account
  • Updating company info
  • Qualified Product Transfers

If you would like to update the account, please submit a Support Request.

This KBA is intended to provide Bluetooth SIG members with helpful information and address frequently asked questions. Governing documents, membership agreements, policies, and other Bluetooth SIG rules and guidelines can be found here.