As the Primary Contact for your member company, you are the key contact between your organization and Bluetooth SIG. You are able to manage your company’s account on its behalf, including:

Self-Service

• Deactivate user accounts
• Transferring listings between users within your company account
• View and edit the "Member Account Resources and Contacts" for your company

Submit Support Request to SIG Staff

• Request upgrade to Associate membership
• Request early renewal invoice for Associate membership
• Request downgrade from Associate to Adopter membership
• Approve reactivation of user accounts
• Request information related to Membership Agreements (dates, users, copies of signed agreements, etc.),
• Add affiliated company’s email domain to your account
• Request to share membership benefits between affiliated companies membership accounts
• Request withdrawal of membership account
• Request transfer of declarations, product listings, and open test projects
• Request and approve new Primary Contact
• Visibility to all groups your company has joined and which users belong to the individual groups

As the primary account contact, you will receive the following email communications:

• Member account application approval
• Series of onboarding emails to help you get started
• Renewal reminders if you are an Associate member
• Payment confirmation for Associate membership upgrade or renewal fee
• Annual database clean-up email so you can confirm/update account information
• Payment with missing invoice numbers
• Requests from colleagues for account approvals, such as
  • adding email domain(s) to the account
  • updating company info
  • transfer requests for declarations and open test projects

To assign the Primary Contact role to someone else at your company, please refer to the article How do I change the Primary Contact for my membership account?

To request updates to the account, submit a Support Request.

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