As the Primary Contact for your member company, you are the key contact between your organization and Bluetooth SIG. You are able to manage your company’s account on its behalf, including:
Self-Service
Submit Support Request to SIG Staff
- Request and approve account changes, such as
- Request upgrade to Associate membership
- Request renewal of Associate membership
- Request downgrade from Associate to Adopter membership
- Approve reactivation of user accounts
- Request information related to Membership Agreements (dates, users, copies of signed agreements, etc.),
- Add affiliated company’s email domain to your account
- Request and approve database link to affiliated company’s membership account
- Request withdrawal of membership account
- Request transfer of declarations, product listings, and open test projects
- Request and approve new Primary Contact
- Visibility to all groups your company has joined and which users belong to the individual groups
As the primary account contact, you will receive the following email communications:
- Member account application approval
- Series of onboarding emails to help you get started
- Renewal reminders if you are an Associate member
- Payment confirmation for Associate membership upgrade or renewal fee
- Requests from colleagues for account approvals, such as
- adding email domain(s) to account
- updating company info
- transfer requests for declarations and open test projects
- Annual database clean-up email so you can confirm/update account information
- Payment with missing invoice numbers
To assign the Primary Contact role to someone else at your company, please refer to the article How do I change the Primary Contact for my membership account?
To request updates to the account, submit a Support Request.
KB0010343