Introduction
As your company’s Primary Contact, you are the key link between your organization and the Bluetooth SIG; you will manage all information associated with your company’s membership account, including the My Membership page.
The Primary Contact can:
- Request and approve a new Primary Contact
- Deactivate user accounts
- View and edit the “Member Account Resources and Contacts” for your company
- Company Website
- Line of Business
- Company Address
- Business Phone
The Primary Contact should submit a Support Request for:
- Changing the Company's Name or Doing Business As / Trading As
- Requesting an upgrade to Associate membership
- Requesting an early renewal invoice for Associate membership
- Requesting to downgrade from Associate to Adopter membership
- Approve reactivating user accounts
- Requesting information related to Membership Agreements (dates, users, copies of signed agreements, etc.),
- Adding an Email Domain
- Request to share membership benefits between affiliated companies’ membership accounts
- Requesting a withdrawal of your company’s membership account
- Visibility to all groups your company has joined, and which users belong to the individual groups
The Primary Contact will receive the following email communications:
- Membership application approval
- Onboarding emails to help you get started
- Renewal reminders if you are an Associate member
- Payment confirmation for Associate membership upgrade or renewal fees
- Annual database clean-up emails so you can confirm/update account information
- Payment with missing invoice numbers
- Requests from colleagues for account approvals, such as
- Adding email domain(s) to the account
- Updating company info
- Qualified Product Transfers
If you would like to update the account, please submit a Support Request.
This KBA is intended to provide Bluetooth SIG members with helpful information and address frequently asked questions. Governing documents, membership agreements, policies, and other Bluetooth SIG rules and guidelines can be found here.