These are frequently asked questions regarding the 16-bit UUID allocation and payment process. If you have any additional questions, please submit a ticket.
Is there a fee to obtain a 16-bit UUID?
Yes, each UUID is $3,000 USD. A maximum of four UUIDs can be purchased per request. To purchase more than four UUIDs, please submit another ticket.
How long will it take to process our payment for a 16-bit UUID?
The payment processing time is dependent on the member company’s banking institution. Please submit a support ticket and include your payment invoice number for payment-related questions.
What payment types are accepted?
Can I request an invoice for my company so we can provide payment?
An invoice will automatically be generated once you start the payment process. Please submit a ticket to request a 16-bit UUID before starting the payment process.
I am having issues providing payment.
For any payment-related issues, please submit a ticket.
I am having issues with the payment login.
If you forgot your password, you can reset it here: https://apps.bluetooth.com/mysettings#/forgotpassword.
If you are still having issues, please submit a ticket.
Does my UUID expire? Is there a maintenance fee?
When a 16-bit UUID for Members is purchased, that UUID is permanently assigned to the organization. The UUID does not expire, and there is no maintenance fee
How do I remove the old invoices that were not paid?
To remove or edit any old invoices, please submit a ticket with the invoice number that you are trying to remove or edit.