When your member account is placed under enforcement, to resolve the enforcement issue, a corrective action plan (CAP) may be required to get your member account back into good standing. When submitting a CAP, you must include a detailed proposal of all actions you will take to remedy the non-compliance. The CAP must include a timeframe (no later than 90 days) for the corrective action to be completed. Bluetooth SIG staff will review the proposed CAP and provide feedback if more information is required. You can learn more about the Qualification Enforcement Program here.
Corrective Action Plan Spreadsheet
A primary tool that should be used when creating a corrective action plan is the CAP spreadsheet template which can be downloaded here. The spreadsheet can also be provided, upon request, directly from Bluetooth SIG staff.
The steps below look at each section of the CAP spreadsheet and show you how to fill out all required fields correctly.
Product Name: All Product Names for the products that your company sells, brands, and represents as its own must be listed. Your company trademark must also be part of the product name. General names, such as Bluetooth speaker, are not acceptable.
Model Number: All product model numbers presented to consumers must be listed. If you have more than one model number for each product, you should include all model numbers in the declaration. Each model number is a different product and should be listed separately.
Qualified Design ID (QDID): List the QDID provided to you by the manufacturer. List multiple QDIDs if necessary.
Publish Date: Include the date the product was published. If the product has not yet been released, include the planned publish date.
Actions Planned: Include a list of the actions your company will take to make this product compliant.
Expected Resolution Date: List the date on which you plan to have this product compliant and resolve the enforcement issue.
Please be aware that all the above information must be included for your Corrective Action Plan (CAP) to be approved. If one or more fields do not seem applicable, please type N/A in the specific field.
If you do not complete all actions required in the CAP within the documented timeline, Bluetooth SIG staff may take additional actions, including, but without limitation to, reporting your member account to the Bluetooth SIG Board of Directors for a vote to suspend membership.
Note: The Enforcement Escalation Process may continue (and Cost Recovery Fees may be assessed) until Bluetooth SIG staff determine in its discretion that all issues have been resolved, regardless of the member’s proposal of, or Bluetooth SIG’s or its staff’s approval of, any CAP.